Terms & Conditions

Terms & Conditions

These terms and conditions apply to all purchases made through the website of Aria & Waverly (parent company: The Project Squad, located at Jacob van Heemskerkstraat 30, 7534 BR Enschede, the Netherlands, reachable at info@aria-waverly.com).

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment

Orders are processed after full payment has been received. Available payment methods may vary depending on the customer’s country. Customers are responsible for verifying which payment options are available in their region.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on location)

  • Orders are shipped directly from our supplier in China.

5. Returns and Cancellations

Please refer to our separate return policy for all applicable conditions.

6. Liability

We are not responsible for loss or damage during shipment if tracking indicates that the package has been delivered. Always carefully check the address you provide.

7. Intellectual Property

All content on the website (texts, images, logos, etc.) is the property of The Project Squad and may not be used without prior permission.

8. Complaints Procedure

Complaints must be submitted in writing via info@aria-waverly.com. We aim to respond within 5 business days.

9. Governing Law

These terms and conditions are governed by Dutch law.