Terms & Conditions
Terms & Conditions
These terms and conditions apply to all purchases made through the website of Aria & Waverly (parent company: The Project Squad, located at Jacob van Heemskerkstraat 30, 7534 BR Enschede, the Netherlands, reachable at info@aria-waverly.com).
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Orders and Payment
Orders are processed after full payment has been received. Available payment methods may vary depending on the customer’s country. Customers are responsible for verifying which payment options are available in their region.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Orders are shipped directly from our supplier in China.
5. Returns and Cancellations
Please refer to our separate return policy for all applicable conditions.
6. Liability
We are not responsible for loss or damage during shipment if tracking indicates that the package has been delivered. Always carefully check the address you provide.
7. Intellectual Property
All content on the website (texts, images, logos, etc.) is the property of The Project Squad and may not be used without prior permission.
8. Complaints Procedure
Complaints must be submitted in writing via info@aria-waverly.com. We aim to respond within 5 business days.
9. Governing Law
These terms and conditions are governed by Dutch law.